Investors reassured after NAV data issue resolved on HDFC platform

After a few hours of alarming NAV figures on its Investoright portal, HDFC Securities confirmed that the discrepancy was purely technical. The brokerage said the glitch originated from the NAV feed supplied by its third‑party data service, which mistakenly delivered undervalued numbers to the system.

Chief Technology Officer Mangalam Ganesh informed the press that the error was detected at 09:00 IST and rectified by 12:40 IST. The team worked closely with the data vendor to correct the feed and re‑display the accurate values for all affected mutual fund positions.

The company posted an in‑app alert stating, “Important update… we are working on the MF NAV problem… thank you for your patience.” This communication, coupled with a formal statement, helped calm investors who had briefly feared massive portfolio losses.

Several retail clients described seeing their portfolio value drop by as much as 30 percent, which in monetary terms translated to around INR 1 lakh for some. One user’s Nippon India Small‑Cap Growth fund showed a NAV reduction from INR 185 to INR 111.18, prompting concerns about a possible fund performance issue. However, the broker clarified that the actual fund performance remained unchanged.

The incident highlighted the reliance on third‑party data streams in modern brokerage platforms. HDFC Securities, a leading Indian brokerage with more than five million active users, pledged to enhance its data validation mechanisms to prevent similar incidents in the future.

Following the resolution, investors reported a sense of relief, and the brokerage’s stock remained stable without any noticeable impact on market sentiment.