Digital Intelligence Unit Drives Surge in Mobile Retrieval

A key driver behind the record recovery numbers was the Digital Intelligence Unit and its regional offices, which worked closely with local police to locate devices and return them to owners.

The unit’s analytics identified new SIM usage on reported phones, sharing the data with investigative agencies to tighten tracking.

Citizens now receive a tracing report via SMS, email, and the portal, which includes details of the police station handling the case.

After a device is recovered, users are advised through SMS to perform a factory reset, safeguarding them against potential malware.