News Analysis India

Tag: Ranchi Airport

  • Child boarding incident: DGCA finds IndiGo staff prima facie violated regulations, issues showcause

    By PTI

    NEW DELHI: Aviation regulator DGCA Monday said it has issued a showcause notice to IndiGo after a fact-finding committee found the airline staff prima facie violated regulations in denying boarding to a specially-abled child at the Ranchi airport on May 7.

    The airline had on May 9 said the boy was denied boarding as he was “visibly in panic”.

    As the boy was prohibited from boarding the Ranchi-Hyderabad flight, his parents — who were accompanying him — also decided not to enter the plane.

    The Directorate General of Civil Aviation had constituted a fact-finding committee to probe the matter. “The committee has submitted its report,” the DGCA said in a statement on Monday.

    The proceedings of the committee were partly held in the open and partly in-camera as per the request of the affected family, it said.

    “The findings of the committee prima facie indicate inappropriate handling of passengers by the Indigo staff thereby resulting in certain non-conformances with the applicable regulations,” it mentioned.

    In view of this, it has been decided to issue a showcause notice to the airline through its authorised representative to explain as to why suitable enforcement action should not be taken against them for the non-conformances, it said.

    “To meet the ends of justice, the airline has been provided an opportunity for personal hearing as well as for making written submissions in next ten days from today i.e. till May 26, 2022. After hearing their submissions, appropriate action as per law would be taken,” it added.

  • Kolkata-bound IndiGo flight develops snag while taking off, grounded

    By PTI

    RANCHI: A Kolkata-bound flight was grounded at the Ranchi airport on Saturday after it developed a technical snag while taking off, officials said.

    The 72-seater IndiGo flight with 62 passengers on board was to take off around 9 am, they said.

    “The air-conditioner of the plane developed a snag and it stopped working. So, the flight was grounded for repair works,” Ranchi airport director Vinod Sharma told PTI.

    Alternative arrangements were made for the passengers, he said.

    A statement from IndiGo said it regrets the inconvenience caused to the passengers.

    “IndiGo ATR flight 6E-7562 from Ranchi to Kolkata had returned back to parking bay due to a technical snag in aircraft cabin air-conditioning system. The flight was cancelled and aircraft is under maintenance for the necessary checks,” the statement read.