News Analysis India

Tag: ByteDance

  • TikTok content moderator sues platform for psychological trauma

    By Online Desk

    A former content moderator at TikTok has filed a lawsuit against the platform alleging that parent company ByteDance provides inadequate safeguards to protect moderators’ mental health against a near-constant onslaught of traumatic footage.

    Candie Frazier proposed a class-action lawsuit filed in the California Central District Court, saying she spent 12 hours a day moderating videos uploaded to TikTok for a third-party contracting firm named Telus International and witnessed “thousands of acts of extreme and graphic violence,” including mass shootings, child rape, animal mutilation, cannibalism, gang murder, and genocide.

    Frazier pointed out that the volume of content uploaded on TikTok was so high that the moderators had to watch three to ten videos simultaneously, with a new video being uploaded every 25 seconds.

    She pointed that moderators were only allowed to take one 15 minute break in the first four hours of their shift, and then additional 15-minute breaks every two hours afterward. ByteDance monitors performance closely and “heavily punishes any time taken away from watching graphic videos.”

    The lawsuit remarks TikTok and its partners have failed to meet industry-recognized standards intended to mitigate the harms of content moderation. Offering moderators more frequent breaks, psychological support, and technical safeguards like blurring or reducing the resolution of videos under review could mitigate the harms of moderation.

    Frazier says she has suffered “severe psychological trauma including depression and symptoms associated with anxiety and PTSD.” The lawsuit says Frazier has “trouble sleeping and when she does sleep, she has horrific nightmares. She often lays awake at night trying to go to sleep, replaying videos that she has seen in her mind. She has severe and debilitating panic attacks.”

    The testimony in Frazier’s lawsuit fits reports of content moderators working for other big tech companies like Facebook, YouTube, and Google. Reports like Frazier’s suggest that despite the extra attention, moderators work under critically challenging work conditions.

  • Bombay High Court allows China’s ByteDance to operate Indian bank accounts

    By PTI

    MUMBAI: The Bombay High Court on Tuesday permitted Chinese company ByteDance to operate its Indian bank accounts, that had been frozen by the Goods and Services Tax (GST) authorities over alleged tax evasion, after depositing a sum of Rs 78.91 crore in a state-run bank.

    A bench of Justices SP Deshmukh and Abhay Ahuja directed ByteDance to deposit Rs 78.91 crore in any nationalised bank towards the demand raised by the GST authorities and said the company could operate its other Indian bank accounts and utilise the remaining funds.

    The indirect taxes department has accused ByteDance of evading taxes and not paying its GST dues in full, a charge denied by the Chinese firm which owns the popular video app TikTok that was banned by the Indian government last year.

    ByteDance approached the HC last month denying all tax evasion allegations and seeking various reliefs, including challenging the provisional attachment order for freezing of its bank accounts in India.

    On Tuesday, the HC directed the company to deposit Rs 78.91 crore, the amount it allegedly owes the tax authorities, to protect the latter’s interest.

    Senior advocates Rafiq Dada and Vikram Nankani, who appeared for ByteDance, argued that since all the money in its bank accounts had been frozen, the company had been unable to pay its Indian staff salaries.

    The counsels said tax evasion proceedings against ByteDance had been going on for the last two years.

    They said the company had provided the Indian authorities everything, including audited accounts, and yet, suddenly its accounts had been frozen.

    In January this year, ByteDance had cut its workforce in India following the ban on its video app TikTok.

    As per its plea in the HC, the company still has about 800 employees in India, most of whom service its overseas operations.

    Advocates Pradeep Jaitely and Jitendra B Mishra, who appeared for the tax department, told the HC that the GST authorities had acted in accordance with law in attaching the company’s properties and freezing its bank accounts.

    The advocates said ByteDance had no chance of revival in India owing to the ban on TikTok.

    Since there was a chance of the company exiting India completely, the attachment and freezing of accounts had been done to safeguard the interests of the tax authorities, Jaitely and Mishra said.