Discussions delved into PM-JAY and the digital mission, where UP stood out for its innovative digital ecosystem. ACEO Pooja Yadav detailed how initiatives like the Ayushman Saarthi app have simplified hospital searches for beneficiaries. The AI-powered chatbot has fielded 15,000+ questions, easing pressure on support systems, while Ayushman Sampark has enabled 600+ OPD appointments, particularly benefiting the elderly—42% of bookings from those over 50.

These tools address longstanding pain points: from hospital discovery to query resolution. UP’s SHA has rolled out user-centric apps and platforms that make healthcare accessible at fingertips. Adding flair, superhero-themed comics are demystifying the scheme for everyday families, sparking widespread interest.

The ripple effects are clear: enhanced user experiences, reduced wait times, and surging enrollment. Odisha’s platform not only reviewed national progress but positioned UP as a leader in digital health outreach. As India pushes for universal coverage, such cross-state learnings promise a more equitable healthcare landscape.