As soon as the dial 112 service was added for quick diagnosis of the problems of the farmers, there was a flood of complaints from all over the state. More than 4 thousand calls have been received from farmers in a span of just one month, which includes all the complaints, apart from the tightness of gunny bags, the problem of patwari not working, the problem of not selling paddy properly, not weighing in the procurement center .
In order to solve the common problems of the people, dial 112 service was started by the government in 11 districts of the state from September 1, 2018, but with the commencement of paddy procurement last year, the farmers have also started their complaint- This service was opened to have problems. How this service became popular among the farmers can be gauged from the fact that from 1 December 2020 to 5 December 2021, 4,288 calls have been received from farmers.
So far, maximum complaints were received from the state with 792 complaints from Bilaspur and 545 problems from Janjgir-Champa, 434 from Raipur, 435 from Rajnandgaon, 318 from Raigad and 366 from Mahasamund. Problems and complaints received from farmers are forwarded to the Collector, Superintendent of Police and SDM of the concerned district on behalf of Dial 112, who are responsible for redressal.
