State Review Calls for Regular Ambulance Audits and Call‑Center Oversight

During the review of the Janani Express operation, the chief secretary asked for a systematic audit of every ambulance in the 600‑vehicle fleet. The audit will assess vehicle condition, staffing levels, and response times, using reports from field officers as the primary data source. Any identified deficiencies will be addressed through targeted training or redeployment of resources.

The chief secretary also ordered a comprehensive evaluation of the Janani Express call centre's daily activities. From the inbound request to the dispatch confirmation, each step will be documented and measured against performance benchmarks. Monthly summaries will be prepared for the Director of Reproductive and Child Health, ensuring that high‑risk pregnancy cases receive priority handling.