Patients Praise Cashless Care and Continuous Monitoring Under Sehat Scheme

The Sehat Yojana’s cashless treatment model has earned commendation from patients across Punjab. After being discharged, beneficiaries are not left to navigate recovery alone; the 104 health helpline reaches out to verify that they have received all prescribed medicines and to assess any lingering health concerns.

Hardev Singh, a resident of Bathinda, highlighted that the post‑discharge call reassured him that the government still cared about his wellbeing. He mentioned that the seamless, no‑out‑of‑pocket experience during his orthopaedic surgery made the follow‑up call feel like a natural extension of that care.

Baldev Singh from Hoshiarpur echoed this sentiment, noting that the free medicines and the subsequent phone check‑in helped him manage his recovery without financial strain. Both patients stressed that the continued engagement made them feel valued and confident in the public health system.

According to Health Minister Balbir Singh, the 104 helpline is a critical component of the Sehat Yojana, turning patient feedback into actionable data. The system records each interaction, verifies medication distribution, and escalates any issues to the health department, ensuring that the quality of care improves with every call.