IHMCL seeks partners for next‑gen 1033 call centre on national roads

Indian Highway Management Company Limited (IHMCL) has opened an Expression of Interest (EOI) to attract firms capable of building, operating and maintaining the upgraded 1033 helpline infrastructure. The company aims to incorporate best‑in‑class industry practices, ensuring the platform remains robust, expandable and adaptable to emerging road‑safety needs.

Prospective partners will be consulted for technical advice, allowing the final solution to reflect real‑world insights from emergency services, telecom experts and software developers. The objective is a reliable, end‑to‑end system that can serve millions of highway users without interruption.