Consumer Wins Case: E20 Petrol Allegedly Harms Maruti Grand Vitara

The case revolved around a Maruti Grand Vitara that repeatedly broke down after being fueled with E20 petrol, a blend that contains 20% ethanol. Despite multiple service visits, the owner claimed the problems persisted, prompting him to approach the consumer forum. The commission concluded that the driver had no viable alternative fuel option, as most pumps in the region dispense only E20, and therefore ruled in his favor.