Digital Governance Sets a New Example with 'Seva Setu'

Digital Governance Sets a New Example with 'Seva Setu' More than 441 online services are directly benefiting in Dhamtari Revenue Minister Shri Tank Ram Verma distributed digital caste certificates to beneficiaries Application tracking is made easy through a unified online platform, freeing citizens from office visits Raipur, the digital governance policy of the Chhattisgarh government has started providing rapid and transparent benefits of governmental services to the common people of the state. In this line, more than 441 government services are being made available on a single integrated digital platform through the 'Seva Setu' portal in Dhamtari district, giving citizens great relief from repeatedly visiting government offices. During the program organized in Dhamtari, the state's Revenue and Higher Education Minister Shri Tank Ram Verma handed over caste certificates issued online through the Seva Setu portal to the beneficiaries. He praised the transparent and time-bound service delivery system. Effective Example of Citizen‑Centric Thinking Revenue Minister Shri Tank Ram Verma said that the Seva Setu portal is a living example of the state government's citizen‑centric good governance approach. The use of digital technology is bridging the gap between administration and the public, allowing every citizen to receive government services with full transparency, swift speed and accountability. More Than 441 Government Services Under One Roof Through the Seva Setu portal, digital services of various major departments have been made extremely simple for the public. Under revenue and certificate services, income, caste, residence certificates, name change and land‑record related services are being provided. Under social and civic services, marriage registration, name correction and social security scheme applications are being processed. Similarly, procedures related to labour and other departments are being completed. Saving Both Time and Money The Seva Setu portal provides online application tracking and a transparent mechanism for resolving applications within the stipulated time frame for the convenience of citizens. This new arrangement is saving both time and money for the common people, while making the entire administrative process more effective and accountable. This digital technology innovation is proving to be a milestone in taking good governance in Chhattisgarh to new heights.