National Train Enquiry System supports millions of queries daily, easing station crowding

The National Train Enquiry System (NTES), operational since 2000, continues to deliver near‑real‑time train information to passengers across India. With an average of over 60 million queries processed each day, the system handles approximately 80 000 active users on its mobile apps for Android and iOS. Features such as "Find My Train," live station updates, detailed train schedules, and station‑to‑station connections empower travelers to obtain reliable data without queuing at ticket counters.

The availability of NTES through the Railwire app has further reduced footfall at inquiry desks, shortening queues and cutting waiting times for millions of commuters who now rely on their smartphones for instant updates.