Customers unable to check‑in or pay on IndiGo portal amid system fault

On Friday, travellers trying to use IndiGo's portal reported that they could neither check‑in online nor complete payment for new bookings. The glitch also affected the airline's mobile app, with several users unable to log in. IndiGo confirmed the issue through a service advisory, stating that its main reservation platform is experiencing sporadic technical difficulties that hinder access to online services. The carrier said its internal teams and a technology partner are jointly addressing the problem on a priority basis. Users were greeted with a "No data available" alert on the website, prompting a wave of complaints on the airline's X handle. While the airline has not revealed the root cause, the outage follows a similar problem reported only two days earlier.