Air passengers are set to enjoy unprecedented flexibility following the DGCA’s latest regulatory overhaul. The key highlight is a 48-hour window post-booking where cancellations or modifications come absolutely free.
According to the official statement, ‘Passengers may cancel or amend their tickets without charges within 48 hours of booking.’ Fare differences apply only if changing flights.
Eligibility is tied to booking timelines: domestic flights need seven days prior to departure, international ones 15 days. Post-window, conventional fees kick in.
The amendments, notified on February 24, activate on March 26, 2026. DGCA has also tightened rules on name fixes and refunds for smoother experiences.
Direct website purchases allow free name changes within 24 hours. For agent-booked tickets, airlines must handle refunds promptly within 14 business days.
New deadlines include seven days for credit card refunds and instant cash returns at counters. Taxes and fees remain refundable regardless of fare policy.
This policy shift addresses long-standing grievances, making air travel more passenger-friendly. Industry experts predict it will reduce booking hesitancy and encourage spontaneous travel plans.
As airlines gear up for implementation, flyers should familiarize themselves with these rights to maximize benefits. The aviation landscape in India is evolving towards greater transparency and accountability.