AI Era Demands Hands-On Managers, Says Airbnb's Brian Chesky

New Delhi, October 27: Airbnb CEO Brian Chesky has suggested that the rapid rise of artificial intelligence will make life difficult for two types of workers: managers who only oversee people and employees who refuse to learn new skills. His comments were made during an appearance on the Invest Like the Best podcast.

According to Chesky, the workplace is entering a phase where job security will depend on more than management experience alone. Professionals who stay outside the day-to-day work may find their roles shrinking.

"I don't think there's going to be much of a future for 'people managers'," he said. "When I say people managers, I mean people whose job is simply to manage other people."

Chesky believes that managers must now do more than offer emotional backing to their teams or schedule meetings. They should actively take part in the work while carrying out their leadership responsibilities.

This new role, which he referred to as a "hybrid people manager" or "manager IC", combines leadership with individual output. Such managers are expected to lead and to contribute directly to the team's goals.

He also said that building trust with employees remains essential. Frequent conversations and time spent together, such as sharing dinner, can help managers better understand their people. However, Chesky warned that these steps will fall short if managers cannot contribute to the work or help employees raise their performance.

Chesky also cautioned professionals who avoid learning new technology. As AI becomes part of routine work, employees who are reluctant to test new tools may end up at a disadvantage.

Importantly, he said that adapting to AI does not require extensive technical expertise. Those who are willing to learn, try new approaches and develop fresh skills are better placed to navigate this transition.