In a bold move to sanitize train catering, Indian Railways is deploying QR codes and digital tracking to weed out unauthorized vending operations. Parliament was informed Thursday by Minister Ashwini Vaishnaw that these steps are transforming passenger meals into a secure, verified affair.
Authorized sellers in trains are now identifiable at a glance through QR-embedded ID cards issued to each catering worker. Scanning these codes confirms legitimacy, effectively blocking unlicensed hawkers from boarding.
Quality upgrades are at the forefront, with modern base kitchens serving as the backbone. CCTV surveillance oversees every cooking step, while premium branded ingredients like rice, lentils, oils, and dairy ensure meals meet exacting standards. Dedicated food safety overseers patrol these facilities, upholding hygiene and FSSAI compliance.
Each catering unit boasts certified food safety officers, backed by rigorous inspections and lab-tested food samples. Pantry cars undergo third-party audits for sanitation, with passenger feedback loops driving continuous improvement.
IRCTC’s skill-enhancement workshops equip staff to deliver exceptional service. This multi-pronged strategy not only curbs illegal vending but also boosts overall catering reliability, setting a benchmark for public transport food services across India.